Return to Help Index
Pricing and Billing
Canadian Dollar Conversion
  The Discount Hair Systems website bills in Canadian dollars. Therefore when you make a purchase with your US bank credit card, your bank will convert the Canadian dollar to US dollars and bill you the appropriate US dollar amount. At the Moment the Canadian dollar is worth 15% to 20% LESS THEN THE US DOLLAR. That means you will save that amount.

For example: If the cost of your order is $400.00 CAD and you pay with your US credit card, your bank will convert the $400.00 Canadian total to US dollars. At current rates that amount will be 15% to 20% less then the price you see, or about $320 to $340 dollars. You are saving $60 to $80 US.


Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).